Question 1

Can I tour the facilities before booking a pass, room or membership?

Accepted Answer

Of course! We encourage prospective users and members to schedule a tour of Work Space to see our facilities firsthand and learn more about our unique offerings. Book a tour here: https://workspace.optixapp.com/book/tour/

Question 2

How do I use the printing and copying services?

Accepted Answer

Members and non-members have access to our printer and copier machine. Members can use as needed within our honor system* and external users must either have a room booked or purchase a day pass.*We ask that you limit printing to 50 pages per month. Add-on printing packages are available for purchase on the app or with the assistance of a staff member. Please follow the honor code posted above the printer.

Question 3

Where can I find your Terms and Conditions?

Accepted Answer

You can view our full Terms and Conditions here. By using our services and space, you agree to abide by them.

Question 4

What are the House Rules?

Accepted Answer

A few simple expectations to help keep our shared space respectful, clean, and productive for everyone.

You can view our House Rules here.

Question 5

Are drop-ins available without prior booking?

Accepted Answer

Absolutely, but only if the space you're dropping in for is available. We cannot guarantee that any given room will not be booked upon arrival without prior scheduling and payment.

Question 6

Can I use Work Space as my business address?

Accepted Answer

Absolutely. There are a few ways to get Work Space as your professional business address!

Private Office Members: Our long-term private office rentals come with Work Space as your business address.

Monthly Mailbox Rentals: Any other Work Space members and users are welcome to rent a mailbox on a monthly basis. For $29.95/mo.,  you'll gain access to a 10x10 mailbox and mail and small package reception (by our Community Manager). Learn more and book here.

Question 7

Who should download the Work Space app?

Accepted Answer

Anyone can!

The "Work Space Sandusky" app is perfect for recurring users of the facilities and is a must-have for our members* to redeem their allowance hours and invoices. You can book rooms, passes, communicate with the coworking community, and more!

*Members include anyone with a monthly or higher plan, including our monthly hot desking plan, annual hot desking plan, monthly dedicated desks, and monthly private offices.

Learn more about the app here.

FREQUENTLY ASKED QUESTIONS